FAQ
Have a question ? We are here to help.
Check out the most common questions we hear from customers.
Have a question?
Check out the most common questions we hear from customers.
Our customer support is available Monday to Friday, 9AM-6PM.
Market Contact / Customer Care: Support@floating-ark.com
Yes, Floating Ark offers free shipping on all orders.
However, please note that some remote or hard-to-reach areas may have certain restrictions or additional shipping fees. It is recommended to check the shipping policy or contact Floating Ark is customer support for specific details regarding your location.
To join the Floating Ark Club, simply sign up for a Sengled member account and wait forapproval within 7 business days.
If you are not Floating Ark with your purchase within 30 days of receipt, you can initiate a return by contacting Floating Ark.
Click FAQs or Contact us to find out more.
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